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ISO 20000 : ISO/IEC 20000-

Integrates the process based approach of ISO's management system standard

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ISO 27000 : ISO/IEC 27001-

2005, Information Technology Security Techniques Information Security

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ISO 26000 -
26000 standard giving guidance on social responsibility has taken a significant step forward with

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ISO 20000

   

 

ISO/IEC 20000 integrates the process-based approach of ISO’s management system standards – ISO 9001:2000 and ISO 14001:2004 – including the Plan-Do-Check-Act (PDCA) cycle and requirement for continual improvement.

Organizations that so wish can have their IT services management systems independently certified as conforming to requirements of ISO/IEC 20000.

The new standard is based on the British Standard BS 150000 and is integrated into ISO and IEC collection of software and systems engineering standards.

 

 

 

 

 


 

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