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For more information contact :
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info@iso9001-delhi.com
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ISO 9001 : 2008 QMS
ISO 27001 : 2005 ISMS
ISO 20000 : 2005 ITSM
CMMi
Six Sigma
ISO 14001: 2004
ISO/TS 16949
HACCP/ISO 22000
ISO 13485 :2003
ISO 17025 : NABL
OHSAS 18001
CE Marking
NEWS

ISO 20000 : ISO/IEC 20000-

Integrates the process based approach of ISO's management system standard

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ISO 27000 : ISO/IEC 27001-

2005, Information Technology Security Techniques Information Security

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ISO 26000 -
26000 standard giving guidance on social responsibility has taken a significant step forward with

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Benefits of ISO 20000:2005

Benefits of implementing ISO 20000:2005 IT Services Management System can be summarized below:
 

  • Demonstrate superiority over competitors
     

  • Impartial and independent external standard method of assessment and audit
     

  • Improved reputation, consistency and interoperability
     

  •  Improved quality of service and increased business and customer confidence
     

  • IT (Service Providers) will better align its roles and its processes to the business
     

  • Easier justification of outsourcing or easier to combat outsourcing
     

  • Assessments are recognized internationally within the industry
     

  • Encourage a culture of continuous service improvement
     

  • Move from reactive to proactive IT Service Management.
     

  • Provides a stable framework for IT Service Management
     

  • IT Service provision is aligned with Business Strategy
     

  • Assists with meeting legislative compliance requirements
     

  • Ownership and Responsibility defined at all levels
     

  • Creates a progressive ethos & culture
     

  • Increased business and customer confidence & perception
     

  • Improved quality, reputation and consistency of service
     

  • Impartial external method of assessment
     

  • Assessments recognized internationally
     

  • Assessment is important for process improvement
     

  • Provides a competitive advantage over competitors
     

  • Promotes consistent and cost-effective services
     

  • Provides a benchmark with best practices
     

  • Easier to justify or combat outsourcing
     

  • Creates a framework for service improvements
     
  • Reduces organizational risks and cost
     

  • Effective Supplier Management
     

  • Commitment that services will be delivered to accepted best practice
     

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