The existence of an organization
without customers, or with dissatisfied customers,
is not possible. To get customers – and to keep them
satisfied- your product or service needs to meet
their requirements. ISO 9001:2008 provide a tried
and tested framework for taking a systematic
approach to managing your Business activities.
The ISO 9001 standards give organizations an
opportunity to increase value to their activities
and to improve their performance continually, by
focusing on their major processes. The standards
place great emphasis on making quality management
systems closer to the processes of organizations and
on continual improvement. As a result, they direct
users to the achievement of business results,
including the satisfaction of customers and other
of implementing ISO 9001:2008 certification:
When systems are implemented properly, organizations
profitability increases by 10-25%.
Reduced wastage/ rejections.
Cost savings due to reduced time and effort.
Increased customer confidence.
Makes organization systematic and reduces dependence
Better chances of getting national/International
orders through tenders.
Clarity of responding and authority.
Better and defined system.
Consistent quality of products/services.
Passport for International market.
Enhance Customer satisfaction and quality reputation
of the organization.
Help to identify best practice and ensure everyone in
the organization is moving in the right direction.